+ Why should I book with you?

Seascapes at Bridport commenced in 2015 under its original brand, Seascapes Beach House. It is now one of the most recognised providers of locally managed holiday accommodation in the Bridport area. We pride ourselves on our personalised customer service and offer the following:

• Hand selected properties
• Locally prepared and managed properties
• 24/7 guest support
• Live availability and instant online booking options
• Lowest direct rates
• Linen and basic property amenities supplied
• No extra booking, credit card or linen fees when booked direct

+ Are rates cheaper by booking direct with you?

We set and manage the pricing on our website as well as any other sites where you see our properties advertised. You will always get the best rate by booking direct with us – that’s either by emailing us through the website contact form, by calling us, or through our Facebook page. Although we do set the prices on other booking platforms, those platforms do then add in additional booking fees which then increases the end price. We offer guests the option of booking through the extra platforms as an extra service.

+ Do you offer discounts for longer stays?

We look after guests who book for longer periods (up to 90 days) with extended stay discounts. These vary based on property, length of stay and time of year.

+ Do I get a discount if I book multiple properties?

We often have guests coming for weddings/golfing/mountain bike riding/ reunions etc. who book multiple properties or who refer their guests to us. We are happy to offer a group discount where possible- this will depend on type and number of properties selected, length of stay, and time of year.

+ Do you offer repeat guest discounts?

We look after our repeat guest with returning discounts and special offers outside of peak season. Please mention that you have stayed with us before so we can look after you and your friends on your next stay.

+ Are your properties dog friendly?

Properties that are dog friendly have a dog icon on the listing, and properties that are fully fenced will mention I the property description.

+ How much is the deposit & when are my payments due?

We require a 20% deposit on bookings made directly with us (or full payment if the booking is within 30 days) Final payment is due 28 days prior to arrival. Payments can be made by direct deposit, Visa or MasterCard. We are not set up to accept Amex. We don’t accept a smaller deposit or instalments unless the booking is well in advance (over 12 months).

+ How much is my security bond?

Please refer to our Terms & Conditions for further information on security bonds.

+ What is your cancellation policy?

Please refer to our Terms & Conditions for information about our cancellation policy.

+ What is supplied in the kitchen at the property?

All kitchens at our properties have as a minimum a variety of basic homewares for your convenience including cutlery, crockery, and cooking utensils and saucepans.

+ Is there free WIFI at the property?

Properties that offer WIFI have an icon on their listing. Not all propertie have this. We find that many of our guest like to “switch off” and enjoy other activities.

+ Can I add extra guests to my booking, or have extra guests stay than on the booking confirmation?

The number of occupants must not exceed the number of persons shown on your booking confirmation. Any increase of numbers must be agreed in advance and may incur additional fees. The number of guests staying at the property must not exceed the maximum the property sleeps for health & safety reasons.

+ Can I bring my own extra beds/mattress and put on the floor?

No, for health & safety reasons we do not permit extra bedding to be brought to our properties. The maximum number of guests permitted at the property is noted on the property listing and reflected in the number of beds provided.

+ Can I have friends visit me during my stay?

Of course, however your day visitors should be vacated before 10pm.

+ Is linen provided?

Yes, linen is included at the property for the number of guests booked. This includes all bedding, one bath & face towel for each guest, a bath mat, hand-towel for each bathroom.

+ Does the property provide beach towels?

Beach towels are provided at select properties, please refer to property feature section on the property listing for more information.

+ Do you supply baby items?

Some properties may supply baby items. Please refer to the property description. Please note, you are required to bring your own linen for baby cots at all times.

+ Does the property have laundry/washing facilities?

Most properties have laundry facilities, including an iron and ironing board and washing machine and laundry detergent. Please refer to individual properties listings.

+ Is cleaning inluded?

Standard cleaning is included with each booking. If the property is left excessively dirty , extra cleaning charges will be deducted for bond. Please see our Terms & Conditions for further information.

+ What is supplied at the property on arrival?

We provide some starter items to assist our guests on arrival. This includes, dishwasher tablets, chux cloths, surface spray, dish washing liquid, kitchen tidy bags, foil-cling wrap-baking paper, cooking oil, pepper & salt, toilet paper, laundry powder, and kitchen basics. For additional items please purchase at the local grocers.

+ How do I access the property?

Detailed access instructions will be sent to each guest prior to arrival. (Once full payment has been made and credit card details have been provided for bond)

+ Will someone be there to meet me on arrival?

We are more than happy to offer this service if available, (please discuss) however we do send out very clear instructions on self-check ins to all of our properties.

+ What time can I check-in?

Our properties offer self check-in at any time after 3pm. Early check-ins may be provided on request but are subject to availability. Early arrival is not available during peak season due to heavy booking and cleaning schedules. We kindly ask guests to contact us 1-2 working days prior to check in if an early checkin is sought so we can check schedules and arrange if possible.

If guests have requested an early checkin during the booking process, this does not automatically qualify for an early check in, or ensure that we will automatically advise about check in status. We do not confirm early check-ins further in advance as we may get a booking at any time that requires a same day changeover. In this case, we give both the guests departing and guests arriving the same respect and no early check-ins or late checkouts will apply. This also ensures the cleaning team have sufficient time to ensure that there are no bond issues from the previous guests. If you would like to guarantee early arrival, please book the previous night.

+ What time do we have to be quiet?

There is no specific time when you have to be quiet, we expect our guests to be mindful of neighbours and residents at all times during their stay. This is especially important at night when other people are trying to sleep. Please refer to the Terms & Conditions for further information.

+ What cleaning products and equipment are provided?

Each property has the following cleaning products:

• Dishwashing liquid
• Dishwasher tablets
• Multi-purpose spray
• Chux cloths
• Dish scourer
• Laundry detergent
• Broom
• Dustpan & brush
• Mop & bucket
• BBQ cleaning kit (if there is a bbq at the property)

+ What are the parking restrictions at the property?

Please refer to the property listing regarding the number of car spaces at the property you have booked.

+ Where can I find information about the property?

We provide a guide with information specific to each property.

Checking out of the property.

+ What do I need to do to checkout?

Please ensure that the property is left clean and tidy to avoid excess cleaning charges. This includes:

• Emptying the dishwasher and/or cleaning and drying all dishes used. Please do not put dirty dishes in cupboards.
• Emptying fridge
• Cleaning BBQ
• Cleaning any spills in the oven, dishwasher, fridge
• Sorting rubbish into external bins
• Turning off all lights, A/C and or heating units and fans
• Closing and locking all windows and doors
• Leaving key/s in the key safe (or other location if advised)

+ What time is checkout?

Check out is strictly by 10am unless other arrangements directly with us in advance. This is to avoid inconveniencing cleaners and incoming guests following your stay. If you would like to check if a late check-out is available, Please contact us at least 1-2 days prior to checkout (not available during peak season) We will accommodate your request whenever possible, however late checkout fees may apply. Unfortunately we cannot accommodate last minute requests as cleaners are scheduled.